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SUNSET ROYAL

It was an unforgettable experience for us to spend 2 weeks in this resort. I would like to highlight the hotel’s RCI representative, Alberto Rodriguez, VIP SERVICES, who monitored almost every step we took, inquired that we were there and fulfilled all our wishes with pleasure, courtesy and dedication. We personally thank him.

Apr, 2020 – László B – Member

HACIENDA TRES RIOS

What I love about Hacienda Tres Rios Resort… – Exclusive only to guests which means its safe. – Very clean and well maintained. – Excellent variety of food – Tons of amazing activities and shows for all ages. – Most of all superb customer service. Super friendly, hardworking staff members. Shout out to funniest & cool guys – Diego, Leo and Hiram. My kids enjoyed all the activities and tours because of you. They really enjoyed snorkeling in the Cenote. Thank you very much for all the fun memories Hacienda Tres Rios team!!!

Mar, 2020 – Chuckie – Member

SUNSET ROYAL

Beautiful Cancun beach makes this a perfect spot for beach lovers! Spectacular sunrises greet early risers with many rooms having a great view of this daily phenomenon. We bought into this place 25 years ago because of the ocean views and we have continued making our annual winter Mexico vacation to the Sunset Royal Beach Resort.

Mar 21, 2020 – TimeShareTravelers – Member

SUNSET MARINA

We went for 1 week. Buffets were great. Food selection changed for each meal daily. Henri and Gonzalo were great waiters and Jose did a great job at the grill (made to order omelettes, etc). Traditional Mexican foods were offered at every meal. Ice cream was just like Italian Gelato! Asian restaurant had great food. You have to reserve for the chef show. Lobster dinner is free but also needs to be reserved. Snack bar by the water used wood burning brick oven for great pizzas. We went over to the beach resort for a day. Nice to have a free shuttle and water taxi. We didn’t really watch the night shows but heard they were good. We were too busy getting awesome drinks from Raul at the evening bar inside. He’s very friendly, remembers your name and drink preference quickly. Mini golf was a fun activity along with free use of kayaks. Crocs were a bit scary but hardly ever saw them. Enjoyed the hot tub right on the edge of the water. Rooms were very spacious. Had a Jacuzzi on the balcony!! Maid service was good. They’d restock beer, sodas, and water if you asked. Overall great vacation and would go back in a heartbeat.

Mar 23, 2020 – kareenar2020 – Member

HACIENDA TRES RÍOS

Another memorable vacation at Hacienda Tres Rios. We were spoiled by Mauricio and Janelly who handled any request, made reservations for us and met every need. Also, we got special attention from Andy and Isabel as well as Patricia, all experienced Concierges. We so enjoy the many restaurants, all of which have efficient, friendly servers, and the food never disappoints. Juan at Portobello was excellent and took time to answer questions about menu selections and also very knowledgeable about Mexican wine which we prefer; also the supervisor over the servers was extremely good at is job (we don’t know his name), but he went out of his way to make Portobello a favorite experience. Luis at Alebrije was so nice and served us a delicious dinner, and Melody, the hostess, was an added delight. Miguel and Beatrice at Hacienda Grill made lobster night so enjoyable; they are efficient and friendly, making a special meal better than even expected. Nataly, Joachim and Antonio at the Pizzeria were familiar faces and always friendly and helpful. The hostesses and servers at Casa Las Islas are All Top-Notch at breakfast, lunch and dinner. We also enjoyed seeing Ishmael again at the Grill for breakfast as he seems to know what we want.. It was great seeing Filberto and Santiago at the beach and poolside, always working hard to serve drinks; also David and Jorge were onboard too. David, the aqua aerobics instructor, was really good and pushed us just enough, but not over the top. Also, Absalom at the Terrace Bar, took good care of us in late afternoon and at happy hour. Everyone works so diligently in housekeeping, and Darvelia did an excellent job keeping our suite immaculate. Getting a wonderful massage by Alina was so enjoyable and relaxing. We got to meet Erick, Capt. of the porters, and we expressed to him our appreciation for their services. This is our sixth year at HTR, and we have nothing but good things to say about this beautiful resort and all the outstanding staff and personnel at all levels! Steve & Margaret Jackson Kansas City, Missouri USA

Apr 2, 2020 – SJacksonGladstone – Member

SUNSET MARINA

We have timeshares and belong to RCI. We traded our home resort to visit Sunset. I am completely impressed by the Mexican Resorts and the Hospitality of our Neighbors to the South! I also understand that they also rent to non Timeshare owners and to the public. They have Sister Resorts that you can travel back and forth. Sunset Royal was the sister property right on the ocean. I loved the Lagoon Side at Sunset Marina!

Feb 29, 2020 – A8767VValanr – Member

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